Receiving
Receive packages in Lagos without being there yourself
Our hub team receives, records and stores your order so you are not depending on a neighbour, a shop counter or a rider's word. Every parcel is tied to your suite code before anything else happens.
Tell us what is coming first
Before your order ships, use I'm Expecting a Package in your account to tell us what the seller is sending: what the item is, roughly when it should arrive and who is bringing it. Your Suite J code is attached automatically, so the arriving parcel has somewhere to land even if the seller writes the label untidily.
What our team does on arrival
- The parcel is received and signed for at the hub in Yaba
- It is matched to your suite code and to any expected-package notice you filed
- Arrival is recorded against your account and you are notified
- The parcel is shelved, with the first 14 days of storage free
Checking before you commit
You then choose how closely we look at the contents: detailed photos, a recorded video unboxing, a live video call where you direct the inspector, or no inspection at all. Where a seller has agreed to pay on delivery, you review the arrival notice and inspection report before approving a payment instruction. A receipt you upload is never treated as automatic confirmation — our team verifies it.
Several parcels, one shipment
If you are buying from more than one Lagos seller, we can hold the parcels and merge them into a single repacked shipment for ₦1,500 per merge. That usually reduces the onward forwarding cost and the number of handovers your items pass through.